1. Online account
  2. Loading options
  3. Customer service
  4. Embossed Prepaid MasterCard

EXCLUSIVE. The MasterCard®
card with extensive customer service

  • Account access with your mobile phone, tablet or PC
  • Platinum bitcoin card account monitor by Email
  • Save booking fees at Ryanair

PLATINUM Prepaid MasterCard® Customer service

With your PLATINUM Prepaid MasterCard you can experience mobile access on all mobile phones, tablets or PCs with an internet browser. If you are at home or on the road, using a smartphone or a common mobile phone, you can check your account balance without installation of additional software in your browser, via Email. Plus your Platinum Bitcoin Card Prepaid MasterCard features an exclusive card account monitor. For additional control and security you can choose in your account settings, if and when you want to be alerted about expenditure on your Platinum Bitcoin Card Prepaid MasterCard card. You can choose between SMS alerts (19 Cent/text message) and free of charge email alerts.
In the interactive login-area of your card account you can not only overview your entire card account loadings, expenditures and current statement, but also find comfortable customer friendly solutions and functions to help yourself immediately without the need to contact customer service. You can now change your personal information, or your PIN. We listen to our customers feedback carefully and are constantly improving our services by adding more smart and helpful PLATINUM BITCOIN CARD online account functions.


The MasterCard® card with extensive customer service

PLATINUM BITCOIN CARD is dedicated to the highest level of customer satisfaction. You can reach our customer service team by email any time. Please write your questions to service(at)platinumbitcoincard.com and we will respond in most cases immediately - latest after one working day only. To help us to speed up resolving your inquiry, please describe your problem as detailed as possible and attach copies or screenshots that you think are supportive. We believe it is better for you and for us to deal directly instead of frustrating calls with outsourced call center agents.